Microsoft's Nonprofit Data Debacle: A Tale of Miscommunication and Miscalculation The recent revelation that over 170,000 nonprofits lost their data due to Microsoft's decision to discontinue its free nonprofit licenses has left many in the sector reeling.
At first glance, this appears to be a case of technical mishap, but upon closer inspection, it reveals a more complex issue: one of miscommunication and miscalculation on the part of the tech giant.
Ronald Khosla's experience with Canopy is particularly instructive.