Sprinklr's AI Puzzle: Can Innovation Crack Open Growth? The recent quarterly results from Sprinklr, Inc. (NYSE:CXM) have raised concerns about the effectiveness of its AI powered customer experience tools.
Revenue growth of just 1% has sparked a 9% drop in its stock price, leaving investors with more questions than answers. A closer look at the data reveals some encouraging signs.
Remaining performance obligations (RPO), which indicate contracted revenue visibility, reached $1. 03 billion – an 11% increase from last year.